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Measure What Matters to Customers: Using Key Predictive Indicators (KPIs) 1 Measure What Matters to Customers: Using Key Predictive Indicators (KPIs) 1
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Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)

Описание

1st Edition

by Ronald J. Baker (Author)

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

Детали

Year:
2006
Pages:
193
Language:
English
Format:
PDF
Size:
11 MB
ISBN-10:
471752940
ISBN-13:
978-0471752943
ASIN:
B000W9DD0S
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